FAQs
Where do you deliver?
We currently deliver within Inner Sydney, to make sure your drink arrives piping hot to your door. We can deliver to Pennant Hills, Blacktown, Liverpool and Cronulla if given a bit of notice (two days before).
Orders can be taken up to 9am for same day delivery Sat-Tues. Orders Wed-Fri close at 1pm the day prior to delivery.
We'll also be at local markets, so keep an eye out for updates on where we'll be next.
What is Tribal Chocolate and how is it different?
Tribal Chocolate is stirring things up in traditional hot chocolate. We're creating single origin hot chocolate with nutritious infusions delivered to your door, ready to drink. We don't add sugar, dairy or other elements that take away from the natural goodness of our hot chocolates, designed to enhance your body, mind and soul.
Tribal Chocolate is all about the experience, from the look and feel of our flasks to inhaling the aromas, pouring into piccolo-sized cups and savouring the tastes. This isn't a rushed experience like a coffee on-the-go, nor a slow wait while your tea steeps. Our hot chocolates are light on the tummy and good on the body. They are a great gift for a friend or colleague, a team conversation starter and a beautiful way to recognise yourself. We're a little revolution in hot drink rituals.
How is it delivered and what sizes do the flasks come in?
Delivered to your door, ready to drink, you'll receive Tribal Chocolate in an environmentally friendly double-walled flask. It will keep piping hot for up to 8 hours and warm for up to 10 hours. So if it arrives when you're not home, that's ok. You've still got plenty of time to enjoy a hot, hot chocolate.
Next day drinking is fine too! Give it a shake in the flask first to make sure everything is well-combined and reactivated, then just reheat in a saucepan or microwave it in a mug. Keep it in the fridge for up to five days. But, to be honest, that's very unlikely as you won't be able to resist finishing it all in one day.
You can order 350ml (good for one person), 500ml (great for two people) or 1 litre sizes (perfect for three or more).
What is single origin, and why is it important?
Much like grapes for wine and coffee beans, cocoa is heavily influenced by its surroundings, including soil, air and temperature as well as the animals that pass through its environment. So when you talk about single origin, you're talking about the terrior of a particular plot or region. The big confectionary makers use multi-crops from around the world in one bar, so the chocolate flavour profile is lost. With single origin chocolate, the flavours keep it true to where it's come from. In fact, chocolate professionals can identify the region, country and even the farm where the cocoa beans came from.
Being single origin ensures premium quality chocolate. At Tribal Chocolate we only use the best chocolate and we only work with Australian and New Zealand craft bean-to-bar makers who know, or have visited, the farm where the cocoa originally came from. Supporting our South Pacific community by paying well above market rates is very important to us - it means we're supporting the economic, health and educational development of countries that are dear to our hearts.
Why only offer +70% dark chocolate?
The nutritional benefits of dark quality chocolate are well documented. But so you don't have to read all the literature yourself, the short story is that the higher the percentage of chocolate, the less added sugar and the greater the retention of nutrients. Roughly speaking, if a chocolate is 75% cocoa, then 25% is sugar. While this may seem high (and yes, it is a 'moderation food') consider milk chocolate which in some confectionary brands doesn't even have any cocoa mass in it but rather cocoa powder to give it colour.
At Tribal Chocolate, we believe anything less than 60% chocolate is not worth eating, so we simply don't offer it, though you may on occasion see a 60% offering if it's exceptional.
How often are flavours updated?
Tribal Chocolate's flavours and infusions are all based on the season, the accessibility of fruit, herb or spice infusions, and the single origin chocolate we're using. The pairing of the infusion with chocolate is very important, with the smell of the chocolate often dictating what herb, fruit or spice is matched.
Infusions are changed weekly and the chocolate origin and percentage updated regularly. So keep checking if you want to continue stirring up your taste buds.